Return Instruction

Returns Eligibility

You may return your item(s) within 14 days of delivery for a refund or exchange, provided that:

  • Items are unused, unworn, and in original condition
  • All original tags and packaging are intact
  • Items are not damaged, altered, or washed

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

  • Intimate wear / undergarments
  • Final sale or clearance items (if applicable)

How to Return

To initiate a return:

  1. Contact us at [Insert Email Address] with your order number
  2. Our team will provide return instructions and the return address
  3. Securely pack your item(s) and send them back using a tracked service

Please note: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.